A Microsoft Dynamics system implementation is never finished. It
continues to grow and evolve. Just like your own company hopefully
does. The challenge now is to make sure that your system and your
company is evolving in the same direction.
Dynamics Experts will be able to help you stay focused. It's
very easy "to give in". Just to give the users everything they are
asking for, just because a "smart" consultant told them that
"everything can be done". Whilst that is true, then it doesn't mean
that you should do everything, just because you can. Not only will
it cost you money to get done initially, but every time you change
your system your next upgrade will also become more complex and
more expensive.
Change
Management
The way we work here, is that we work closely together with your
own "project team", which typically is the IT
Manager, the CFO or Accounting Manager and one or two super users.
Whenever they have a request from a user that they all think is a
good idea, then they contact Dynamics Experts. We'll then evaluate
your request (the better work you have done first describing the
request, the cheaper it will be) and we will describe one or two
alternative solution designs, including our estimate. Many times we
will be able to suggest a work around only using
the standard application, with no need for
customisations.
With this design document you can easily get a quotation from
your development partner, which will include nothing more or
nothing less than what you're really requesting.
Upgrades
Staying on top of the upgrades and hot fixes coming from
Microsoft can sometimes be difficult, and it can be quite expensive
as well, even when you don't have to pay for the new software,
especially if your system was not developed with upgrades in
mind.
Dynamics Experts recommend that you don't wait too long with
your upgrades. In general you should never be more than 2 versions
"behind".
While the Dynamics Experts could easily handle your whole
upgrade, then we prefer to help you with only the areas where you
really need an expert. And that means we would love to help you
with analysing your existing solution and existing customisations
and work with you on describing which one to keep and which ones to
remove or replace by new standard functionality.